How can we help you?

PhotomateAI is an AI-powered platform that creates professional-quality images and avatars. You can train personalized AI models using your own photos or products, then generate unlimited variations in different styles and settings.

1. Sign up for a PhotomateAI account 2. Go to the 'Train' section 3. Upload 12-20 high-quality photos 4. Wait 2-4 minutes for training to complete 5. Start generating images with your new model!

PhotomateAI specializes in personalized AI models that learn your specific appearance or products. Unlike generic AI generators, our models create consistent, professional-quality images that truly look like you or your products across different styles and settings.

Training your personalized AI model typically takes 2-4 minutes. You'll receive an email notification once your model is ready to use. The training time may vary slightly depending on the number of photos you upload and current server load.

We recommend uploading 12-20 high-quality photos of yourself from different angles and with good lighting. More variety in your training photos will result in better and more diverse AI-generated images. Make sure the photos clearly show your face and are well-lit.

Good training photos should be: • High resolution (at least 512x512 pixels) • Well-lit with natural lighting • Clear and in focus • Show different angles and expressions • Include variety in backgrounds and clothing • Avoid heavy filters or editing

Absolutely! You can train AI models on any product - glasses, jewelry, clothing, electronics, or your own products. This is perfect for creating professional packshot images, product photography, and marketing materials. Simply upload 12-20 photos of your product from different angles and lighting conditions, and our AI will learn to generate stunning product images in various styles and settings.

Yes! Depending on your plan, you can create multiple AI models. Basic plan includes 1 model, Professional includes 3 models, and Executive includes up to 5 models. This is useful if you want different styles or if you're managing images for a team.

Once your model is trained: 1. Go to the 'Create' section 2. Select your trained model 3. Choose a style or background 4. Write a descriptive prompt 5. Click 'Generate' and wait for your image!

Background Customization allows you to choose from various professional backgrounds for your images. Our AI will place your trained model in different settings and environments to create the perfect professional look for any context.

Our AI generates photorealistic images that closely resemble your actual appearance. The quality is professional-grade and suitable for business use. The more diverse and high-quality photos you provide during training, the better and more accurate your AI images will be.

Yes! PhotomateAI includes built-in editing tools that allow you to refine your generated images. You can adjust lighting, colors, backgrounds, and more. We also offer advanced editing features for subscribers.

The number of images you can generate depends on your plan: • Starter: 50 images per month • Professional: 500 images per month • Business: 2000 images per month • Enterprise: Unlimited images

We offer four plans: • Starter ($9/month): 1 model, 50 images • Professional ($29/month): 3 models, 500 images • Business ($79/month): 5 models, 2000 images • Enterprise (custom): Unlimited models and images

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately for upgrades, and at the end of your current billing cycle for downgrades.

We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied within the first 14 days, contact support for a full refund.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Stripe.

Your privacy is our priority. Training images are deleted immediately after your AI model is trained. We never share your photos with third parties or use them for any other purpose. You can delete your model and any remaining data at any time from your account settings.

Yes! We use enterprise-grade security measures including encryption in transit and at rest, secure data centers, and regular security audits. Your data is protected by the same security standards used by major tech companies.

Absolutely. You can delete your account and all associated data at any time from your account settings. This action is permanent and cannot be undone.

Yes, we are fully GDPR compliant. We respect your privacy rights and provide tools to manage your data, including the right to access, correct, and delete your information.

If training fails, try: • Ensure photos are high quality and well-lit • Upload exactly 12-20 photos • Check that faces are clearly visible • Avoid blurry or heavily edited images • Contact support if the issue persists

To improve image quality: • Retrain with more diverse photos • Include photos from different angles • Use better lighting in training photos • Try different prompts and styles • Ensure training photos are high resolution

Image generation typically takes 10-30 seconds. If it's taking longer: • Check your internet connection • Try refreshing the page • Our servers might be busy - try again in a few minutes • Contact support if the issue persists

If you can't upload photos: • Check your internet connection • Ensure photos are under 10MB each • Try uploading one photo at a time • Clear your browser cache • Try a different browser or device